[Simply Computers] Re: Mac issue - says I am not the administrator when updating when I am when I check

 

When I drag it per the installation window the popup error says

"The operation cannot be completed because you do not have sufficient privileges for some of the items."

Thanks for the warning about cnet. I'd bet that is what caused the problem. The question then becomes how to get rid of it.

Thanks,
Carolyn

--- In simplycomputers2@yahoogroups.com, David Ron <david.m.ron@...> wrote:
>
> First of all, never use CNET's Download.com to download software.
> http://seclists.org/nanog/2011/Dec/160
>
> Next, let's focus on the ability to update Firefox. Obviously, you can install some software because you were able to install that antivirus from download.com. So, could you tell us exactly what you click and what the EXACT error message is that you get?
>
> --David
>
>
> On 12/13/2011 08:06 AM, carolynb3 wrote:
> >
> > Suddenly my Mac won't let me update software like Firefox. The error message says I don't have the authority to do that. What??? I am the administrator of the computer. I check the controls and I am still the administrator. I prevent kids from downloading anything in their log in area by requiring my login to do so.
> >
> > I did have a kid from China here who surfed the web and used QQ so I am now getting chinese junk mail, popups, etc. (I have dumped all cookies and it is still coming).
> >
> > I also used cnet to find a virus program to use to check for problems after the onslaught of chinese issues (installed this prior to the problem I am writing about so perhaps this caused it?). I installed that, checked and found nothing - although it screwed with adding an unwanted bar to safari which I removed, uninstalled that.
> >
> > I can't think of anything else that has happened on this computer that would have allowed a bogus installation of something to lock me out of updating my software.
> >
> > Is there any software out there I can run to see what the problem is or is this something I am stuck wiping the computer and reinstalling fresh installations of every piece of software on the computer? Other suggestions?
> >
> > Thanks,
> > Carolyn
> >
> >
>
>
> [Non-text portions of this message have been removed]
>

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